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I can't believe you board travellers ahead of doing all of your checks around the airplane. Leaving your customers stuck for over 2 hrs without to small data is complete bullshit. While you're in essence the same as each airline On this regard, it’s simply just not satisfactory to deal with your prospects in this way.
I are actually an AA shopper for more than twenty five years. Your service is becoming disappointing to convey the the very least. It can be in all parts of service from check in to , tavel to baggage dealing with.
Please note, [American Airways does reserve the correct to request birth records for passengers beneath the age of two decades].
I bought an airline ticket by means of expedia for travel in March 2016. the data acquired with my order indicated that I should really Speak to the airline for seat assignment. Now, I contacted the airline, outstanding customer service . Nevertheless, I had been educated that because I did not procured my ticket straight from your airline, there could well be a cost for me to acquire a seat.
I wanted to vent my aggravation With all the baggage problem along with your airline. Every thing else was fantastic, but the way my baggage was handled would make me Believe two times ahead of scheduling with AA again. I used to be billed $twenty five Each individual way for a person bag, not being instructed my bag could be carried on for no charge. To incorporate insult on the $fifty charged, my bag was ruined on the surface on getting returned to me.
making contact with a real human being at AA buyer service is beside impossible. The Web page checklist a cell phone number, that is for cargo and that only references a Web-site that is no help in the slightest degree.
Once i received on the complimentary hotel that American setup for me, I referred to as 800-433-7300 and talked to an agent there who, to my shock was unable to see flights that were readily available on USAIR. She told me there have been no open up seats on any on the early USAIR flights. I had been online and could see that there were offered flights. I truly booked a flight to verify it to her.
I not too long ago flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. One of many stewardesses was a lady named Kim who were a stewardess for some time on American. I was flying with my daughter and her 4 thirty day period outdated child and experienced a number of keep on luggage as well as a bag to the pumping and nursing bottles. Kim was great, these a great help with a lot of things all through our trip including although not restricted to having over the flight, obtaining the baggage into your overhead compartments, acquiring us merchandise we wanted in the course of the flight and finding out with the flight with our bags.
Hi my identify is larneta and i flew with American Airways for The 1st time to do a suprise bridal shower for my best friend,but After i landed my baggage wasn't there.they despatched my baggage to Wisconsin. Ihad Anything for that suprise bridal shower in These bags.I couldnt work out why they where by in Wisconsin and I didnt care I just preferred them to get where by I had been instantly.So I needed to cancel anything. All her family members and his friends and family.I had been basically crying inside the airport she didnt even know I had been there I arrived early just for the suprise.
on oct,21 I used to be returning residence from dallas tx to Greensboro n.c. on fligt aa3071 although on my assigned seat a cockaroach was inside the front seat before me the individual sitting close to me noticed it to we called the fligt atendent and wouldn't arrive untell various requires her awareness the brot a person to come back Examine an just said its Okay and remaining we had to trip many you could try here of the way house questioning where that cockaroach was and ended up did it go it absolutely was an extremely discusting trip but had to consider it back house .
American Airways,i am so let down !!! I'd such a challenging time with my disabled baby!! You misplaced my stroller seat belt, i had to walk all the way within the airport holding my four years old daughter…and soon after standing a person hour with the baggage declare they told me to simply call your shopper service ,guess what? They may’nt do everything!! it proceeds? unbelievable!!!
be there? After which NO spot for them to stay til morning!! I hope You can find some compensation for me in this example. I was extremely unsatisfied While using the way American Airways handled my flight.
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